ANALISIS PROMOSI DARI MULUT KE MULUT, CITRA MEREK DAN KUALITAS JASA PENGARUHNYA TERHADAP KEPUTUSAN MEMILIH PELATIHAN PRAKERJA DI PINTARIA

Authors

  • Andika Rohani Universitas Satya Negara Indonesia
  • Lucy Nancy Simatupang Universitas Satya Negara Indonesia
  • GL. Hery Prasetya Universitas Satya Negara Indonesia

DOI:

https://doi.org/10.54964/manajemen.v6i2.206

Keywords:

Prakerja, Word-Of-Mouth Promotion, Brand Image, Service Quality, Decision To Choosing

Abstract

This study aims to determine the influence of word-of-mouth promotion, brand image and service quality on the decision to choosing the training of prakerja at Pintaria. The population in this study were all Prakerja participants of Pintaria. The sample in this study amounted to 50 respondents. The design used in this study is a Causal. The method used in this study is a quantitative method and the result of the study are based on respondent answer using the Likert Scale. The data analysis method used in this research is Multiple Linear Regression Test, F Test, t Test and Coefficient of Determination with the help of SPSS 24.

The result showed that simultaneously (F Test) there was a significant effect between the variables Word-Of-Mouth Promotion (X1), Brand Image (X2), and Service Quality (X3) on decision to choosing (Y). Partially (t Test) Word-Of-Mouth Promotion (X1) has a significant effect on decision to choosing, and Service Quality (X3) has a significant effect on decision to choosing, while Brand Image (X2) has no effect and is not significant to decision to choosing (Y).

References

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Sumber Jurnal:

Amalia Ghani Rizki, Kadarisman Hidayat, Lusy Deasyana Rahma Devita. 2019. “Pengaruh Citra Merek dan Harga Terhadap Keputusan Memilih Pada E-Commerce Shopee Indonesia”, Jurnal Administrasi Bisnis, Vol. 72, No. 2.

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Edi Sucipto Tanady, Muhammad Fuad. 2020, “Analisis Pengaruh Citra Merek Dan Kualitas Layanan Terhadap Keputusan Memilih Tokopedia Di Jakarta", Institut Bisnis dan Informatika Kwik Kian Gie, Vol. 9, No. 2.

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Goldianus Solangius Mbete, Rinabi Tanamal. 2020, “Effect of Easiness, Service Quality, Price, Trust of Quality of Information, and Brand Image of Consumer Purchase Decision on Shopee Online Purchase”, Jurnal Informatika Universitas Pamulang, Vol. 5, No. 2.

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Novita Sari, Muhammad Saputra, Jamaluddin Husein. 2017. “Pengaruh Electronic Word of Mouth Terhadap Keputusan Memilih Pada Toko Online Bukalapak.com”, Informatics and Business Institute Darmajaya, Vol. 3, No. 1.

Sumber Lainnya:

Halaman Facebook Pintaria X PraKerja https://bit.ly/3l9Expq

Instagram Prakerja https://www.instagram.com/prakerja.go.id/

Instagram Pintaria https://www.instagram.com/pintaria_id/

Laporan Manajemen Pelaksana Kartu Prakerja Tahun 2020 https://bit.ly/3iaYf2f

Media Konsumen di https://mediakonsumen.com/tag/pintaria

Twitter #Pintaria https://bit.ly/3zPO09Q

Ulasan Pintaria www.pintaria.com

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Published

25-02-2022

How to Cite

Andika Rohani, Lucy Nancy Simatupang, & GL. Hery Prasetya. (2022). ANALISIS PROMOSI DARI MULUT KE MULUT, CITRA MEREK DAN KUALITAS JASA PENGARUHNYA TERHADAP KEPUTUSAN MEMILIH PELATIHAN PRAKERJA DI PINTARIA. Jurnal Manajemen, 6(2), 82–102. https://doi.org/10.54964/manajemen.v6i2.206