PENGARUH KOMPETENSI DOKTER, PELAYANAN DAN FASILITAS TERHADAP KEPUASAN PASIEN MEDICAL CHEK UP RUMAH SAKIT SILOAM LIPPO CIKARANG BEKASI

Authors

  • Nancy Chistiana Muliawan Universitas Satya Negara Indonesia
  • Darlius Universitas Satya Negara Indonesia

DOI:

https://doi.org/10.54964/satyamandiri.v3i1.304

Keywords:

Doctors’s Competition, Nurse’s Service, Facility, SEM

Abstract

This reseach aimstoanalyzethe influence of Doctors’ Competetion Nurce’s Service, and Facility in Check up departmen of Siloam Hospital Lippo Cikarang. Through this study the outher can determine the influence that occrs to patiens interest for medicalcheck up. Techniques of data collection with distribution of questionnaire, and sucessfully coolected as many as 200 respondents. Research methods using analysis of Structural Equation Modeling (SEM) Lisrel 8.8 used to help for testing this model. The result shows that Doctors’s Competetion is not affect significanly but Nurce’s Service, and Faclity affect the level of patients interest for medical check up at Siloam Hospital Lippo Cikarang Jawa Barat.

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Published

2017-05-01

How to Cite

Nancy Chistiana Muliawan, & Darlius. (2017). PENGARUH KOMPETENSI DOKTER, PELAYANAN DAN FASILITAS TERHADAP KEPUASAN PASIEN MEDICAL CHEK UP RUMAH SAKIT SILOAM LIPPO CIKARANG BEKASI. Jurnal Satya Mandiri Manajemen Dan Bisnis, 3(1), 43–67. https://doi.org/10.54964/satyamandiri.v3i1.304

Issue

Vol. 3 No. 1 (2017): Volume 3 Nomor 1 Tahun 2017

Section

Articles

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